Betting Rules

These Betting Rules apply to betting activity made through the Fortune Play Casino website or any related betting interface made available to you. They should be read together with the website's general Terms and Conditions. If there is a difference between these Betting Rules and another applicable term, the more specific rule for the relevant bet, market or product may apply, subject to applicable law.

You are responsible for reading the rules that apply before placing a bet. Rules may differ between products, sports, events, markets and bet types. Information displayed on the betting interface, including market details, selections, odds, available options and restrictions, forms part of the information relevant to your bet.

Betting is only available where it is lawful and permitted. You must not use the service if doing so would breach the laws or regulations that apply to you. Access may be restricted by location, account status, product availability or compliance requirements. Fortune Play Casino may refuse access or restrict betting where this is necessary to meet legal, regulatory, security or responsible gambling obligations.

Account and player responsibilities

• You must provide accurate, current and complete information when creating or maintaining an account.
• You must use your own account and must not allow another person to place bets using your login details.
• You must keep your password and other security information confidential and notify the operator if you believe your account has been accessed without permission.
• You must meet the applicable minimum age requirement and satisfy any identity, age, location or verification checks.
• You must not use the service for unlawful activity, fraud, market manipulation, money laundering or any other improper purpose.
• You must not place bets while your account is suspended, closed, excluded or otherwise restricted.
• You must ensure that the information and device used to access the service are secure and suitable for online betting.

You are responsible for checking that your account details, available balance and betting history are accurate. If you notice unusual activity, an unfamiliar transaction or an issue with your account, stop using the service and raise the matter through the support function available on the website.

A bet is requested when you select a market and submit your bet through the betting interface. A bet is not necessarily accepted merely because it has been entered, displayed in a bet slip or deducted from an available balance. Acceptance is confirmed through the account or betting interface, or by another clear confirmation provided by the service.

You should check every part of your bet before submitting it. This includes the event, competition, market, selection, odds or price, stake, bet type and any conditions shown on screen. Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless the relevant service specifically allows this or the operator agrees otherwise.

The operator may decline a bet, limit a stake, restrict a market, suspend betting or apply other controls. This may occur because of trading activity, technical issues, unusual betting patterns, legal requirements, responsible gambling safeguards, account restrictions or other operational reasons. Available limits or restrictions may vary between players, products and markets.

Checking a bet before submission

1. Confirm that the selected event, participant and market are correct.
2. Check the displayed odds, price, stake, potential return and any applicable conditions.
3. Review whether the bet is a single, combination, multi-selection or another available bet type.
4. Make sure that the bet is affordable and consistent with your personal spending limits.
5. Submit the bet only when all details are correct.
6. Check your account or betting history for confirmation after submission.

Errors and interruptions

If a clear error occurs in a price, market description, event information, settlement instruction or other betting information, the affected bet may be reviewed and corrected in accordance with the applicable rules and law. An error may include an obvious pricing or display mistake, an incorrectly listed participant, a duplicate market or information that is clearly inconsistent with the event.

Technical interruptions, communication failures, delays or device problems may affect the display or submission of bets. You should not assume that a bet was accepted unless a confirmation is shown in your account or betting history. Avoid repeatedly submitting the same bet if the status is unclear, as more than one bet may be processed.

Bets are settled using the official result or another result source applicable to the relevant market. The settlement method can depend on the sport, event, market type and wording shown when the bet was placed. A result may be final, amended or declared void in accordance with the applicable competition rules, official information and these Betting Rules.

If an event is abandoned, postponed, delayed, cancelled or changed, the affected bets will be handled under the rules for that market. Some bets may remain valid, while others may be void or settled using the result available under the relevant market conditions. A change to the venue, start time, participants or format may also affect settlement where the market rules provide for this.

Where a market is void, the relevant stake may be returned in accordance with the applicable rules. A void bet may still affect a combination bet if the combination rules provide for the remaining selections to continue. Different bet types can have different outcomes, so you should review the conditions shown for the particular market.

Common settlement principles

• A winning bet is credited according to the accepted odds, price and applicable bet terms.
• A losing bet is settled when the relevant result or settlement condition has been determined.
• A bet may be void where the market cannot be fairly or correctly settled.
• Dead heats, ties, draws and shared outcomes are settled under the rules for the relevant market.
• The latest official result or permitted correction may be used where an earlier result is amended.
• Combination and multi-selection bets are subject to the rules applying to each selection and the overall bet type.
• If the outcome cannot be verified reliably, the market may be reviewed before settlement is completed.

You should review your betting history after an event has finished. Account records may show the bet details, outcome and settlement status. If you believe a result has been settled incorrectly, raise the issue promptly through the available support process and provide the relevant bet information.

Settlement information displayed on the website may be updated where an official result is corrected, new information becomes available or an administrative error is identified. Any adjustment will be made in accordance with the applicable market rules and legal requirements.

Betting involves risk and should be treated as entertainment, not as a way to earn income or recover losses. Only bet with money you can afford to lose. Set a budget before you start, take regular breaks and avoid betting when you are upset, tired, under the influence of alcohol or otherwise not able to make clear decisions.

• Set personal spending and time limits where these tools are available.
• Do not chase losses or increase stakes to try to recover money.
• Keep betting separate from essential household, rent or bill payments.
• Do not borrow money to place bets.
• Use account restriction, timeout or self-exclusion options if betting is no longer enjoyable or controlled.
• Seek independent support if gambling is causing stress, financial difficulty or problems in your relationships.
• Talk to someone you trust if you are concerned about your betting habits.

Deposits, withdrawals, refunds and account balances are subject to the applicable payment and account terms. You may be asked to complete verification before certain transactions are processed. Payment activity may be reviewed for security, fraud prevention, identity checks and compliance purposes. You must use an authorised payment method and must not use another person's payment details without permission.

Transaction information should be checked carefully before you confirm a payment. You are responsible for ensuring that the selected amount and payment method are correct. Processing times and available payment options may vary depending on the method, account status, verification requirements and other operational factors.

Questions and complaints

If you have a question about a bet, result, account record or settlement, use the support or contact function available on the website. Include enough information to identify the issue, such as the relevant event, market, date and bet reference where available. Do not send passwords, full payment credentials or other unnecessary sensitive information.

Concerns are reviewed using the records available for the account and bet, including the accepted bet details, displayed rules, transaction history and relevant event information. A review may take longer where additional information or verification is required. If a matter cannot be resolved through the initial review, any further process will be handled under the applicable site terms and legal requirements.

Fortune Play Casino may update these Betting Rules when services, products, technology or legal requirements change. The current version published on the website applies to future betting activity from the time it is made available, unless a different application is required by law. You should check this page regularly and keep a copy of the rules relevant to any bet you place.