Fortune Play Casino Terms & Conditions

These Terms & Conditions form an agreement between you and Fortune Play Casino in relation to your use of the website and any associated services. They apply to visitors, registered account holders and players, where relevant. If you do not agree with any part of these terms, you should not register, deposit funds, place bets or otherwise use the site.

You must use Fortune Play Casino only for lawful purposes and in accordance with these terms. You are responsible for reading the current version before using the site because the terms may be updated from time to time. Changes may be made to reflect legal, technical, operational or security requirements. Continued use of the site after an update means that you accept the revised terms. If a change is not acceptable to you, your option is to stop using the services and follow any available account closure process.

The website is intended for people who are legally permitted to participate in online gambling in their location. Access may be restricted where online gambling is unlawful or where the services are not available. You are responsible for checking the laws that apply to you before using the site. Fortune Play Casino may restrict, suspend or refuse access where required by law, regulation, a court order, risk controls or internal procedures.

• You must provide accurate, current and complete information when creating or maintaining an account.
• You must be of the minimum legal gambling age that applies to you and must not allow anyone below that age to use your account.
• You must use only one personal account unless an exception has been expressly approved.
• You must keep your login details confidential and notify the site promptly if you suspect unauthorised access.
• You must not use the site for fraud, money laundering, abuse, unlawful activity or any activity that could harm the service or another person.

An account may be required to access certain games, promotions or other features. Registration information must belong to you and must not be misleading. Fortune Play Casino may ask you to confirm your identity, age, location, source of funds or other information at any time. These checks help protect players, prevent fraud and meet applicable legal and compliance obligations.

You agree to provide documents or information requested for verification within a reasonable period. Until checks are completed, access to some services, deposits, withdrawals or account functions may be limited. If information cannot be verified, appears inconsistent or raises a security concern, the account may be restricted or closed in accordance with applicable requirements. Any decision concerning an account will be handled under the relevant laws and procedures.

You may deposit and withdraw funds only through payment methods made available on the site and only where you are authorised to use that method. Payment details must be accurate and, where required, connected to you. You must not use another person’s card, account, wallet or payment instrument without proper authorisation. A payment may be delayed, rejected or reviewed for security, verification, technical or compliance reasons.

You are responsible for checking transaction details before confirming a deposit or other payment instruction. If you believe a transaction is incorrect or unauthorised, contact the site through the available support channel as soon as possible. You should also contact your bank or payment provider where appropriate. The site may reverse, cancel or hold transactions where required to correct an error, prevent fraud or comply with applicable obligations.

Your account balance is for use on the site and must not be treated as a bank account or investment. You must not attempt to transfer, sell or assign an account or balance to another person. Any fees, restrictions or processing conditions that apply to a payment method or particular transaction will be displayed where relevant before you proceed.

Games are subject to the rules displayed for the relevant game, product or market. By placing a bet or starting a game, you confirm that you have reviewed the applicable information and accept the outcome determined by the system or the relevant game result. You should check your selections, stake and other details before confirming a transaction. Once accepted, a bet or game entry may not be changed or cancelled except where the applicable rules or law allow it.

Results are determined using the applicable game systems and records. If there is an obvious error, technical interruption, system fault or other irregularity, the relevant transaction may be reviewed and corrected in accordance with the applicable rules. If a conflict exists between a general description and the specific rules for a game, the specific rules will generally apply to that game.

Promotions, bonuses, competitions and similar offers may have separate terms. Those terms may explain eligibility, qualifying activity, expiry, wagering or playthrough requirements, stake restrictions, maximum or minimum amounts, game exclusions, withdrawal conditions and circumstances in which an offer may be withdrawn. You should read the full promotional terms before accepting or using an offer. Unless stated otherwise, a promotion is not automatically available to every account or transaction.

Fortune Play Casino may cancel, change or withdraw an offer where permitted, including where an offer has been displayed incorrectly, is no longer available, has been abused or cannot be provided as intended. Multiple accounts, automated activity, collusion, manipulation, misleading information or other attempts to obtain an unfair advantage may result in promotional benefits being removed and further account review.

• Do not use software, devices or methods designed to interfere with games or site operations.
• Do not exploit a technical error or deliberately conceal an error that affects a game, promotion or account.
• Do not collude with other players or use another person’s account.
• Do not place bets on behalf of another person or allow another person to control your account.
• Keep records of important transactions, promotional terms and account communications for your own reference.

Responsible gambling

Gambling should be an entertainment activity, not a way to make money or solve financial problems. Only gamble with money you can afford to lose, set personal spending and time limits, and take regular breaks. Do not gamble when upset, under the influence of alcohol or drugs, or when doing so may affect essential expenses, work, study or relationships.

If gambling is no longer enjoyable or feels difficult to control, stop playing and seek support. Fortune Play Casino may provide responsible gambling tools such as deposit limits, time reminders, activity information, cooling-off options or self-exclusion features, subject to availability and applicable requirements. Requests to restrict or close an account should be made through the available account or support process. A restriction may apply for the period and scope selected or required, and you should not attempt to bypass it by creating another account.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide services, process payments, verify identity and age, prevent fraud, protect the site, meet legal obligations and communicate with you about your account. You should review the Privacy Policy to understand how information is collected, stored, used and shared.

By creating an account, you agree to receive service-related communications needed to operate and secure your account. Marketing communications, where applicable, may be managed through the available preferences or unsubscribe options. You remain responsible for keeping your contact and account information current.

Availability, liability and termination

The site may occasionally be unavailable because of maintenance, upgrades, telecommunications issues, outages, security events or circumstances outside reasonable control. Fortune Play Casino does not guarantee that the site, games or information will always be uninterrupted, error-free or available on every device. You should maintain appropriate security on your own device and connection.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or another applicable law. Subject to those rights, use of the site is at your own risk, and responsibility may be limited to the extent permitted by law. You may be responsible for losses caused by misuse of the site, breach of these terms, unlawful conduct or failure to protect your account details.

Fortune Play Casino may suspend, limit or close an account where there is a suspected breach of these terms, a security or compliance concern, a legal requirement, prolonged inactivity or another legitimate operational reason. Account closure does not remove obligations that arose before closure, including obligations concerning transactions, verification, disputes or responsible use.

These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory rights or protections. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. Questions or complaints should be raised through the contact or support options made available on the website, with enough information to identify the relevant account or transaction.